We'll fix it. Replace the product or refund your money. Cheerfully. No need for pictures. We trust you.
Scott Washbourne-Director of Kitz Living Foods
PS. My Solicitor has advised me i shouldn't make broad statements like the above. She also advised me our Coconut Dreams should have a WARNING label on them to prevent people opening them without others in the room, otherwise a person is tempted to eat the entire packet.