What does “raw & activated” mean?
All our nuts and seeds are soaked overnight in filtered water to ‘activate’ the ingredients, breaking down the naturally-present enzyme inhibitors like phytic acid, making them easier to digest. Then, we slowly dehydrate all our creations at 47°C or less so they remain ‘alive and raw’. This is our way of ensuring your body is getting maximum nutrition from our products.
Are your products Paleo-friendly?
Yes! About half of our product range is Paleo-friendly. Simply type “paleo” into the search window and all products matching this description will be displayed.
Are your products Keto-friendly?
Yes! Most of our crackers, raw pizza bases and activated nuts are keto-friendly. Simply type “keto” into the search window and all products matching this description will be displayed.
Do you have any low-carb products?
Yes! About 1/3 of our product range contains less than 8g carbs/100g serve. Simply type “low-carb” into the search window and all products matching this description will be displayed.
Do your products contain any refined sugars?
Absolutely not! The sugars contained in our products come from natural sources like dried fruit, brown rice syrup and maple syrup. We do not use any cane sugar or refined sugars in any of our products.
Are you Certified Organic?
We use all organic ingredients to manufacture our products and are currently in the process of becoming Australian Certified Organic as a company.
What is your returns policy?
If for any reason you are not completely satisfied with your purchase we will replace the product or refund your money. Cheerfully. No need for pictures. We trust you.
Please contact us (Scott, Katrina or Pamela) on 02 6672 2611 or email email@example.com and we will promptly resolve any issues.
What is the shelf-life of your products?
Our retail packs (100g – 1kg) have a shelf life of 9 months at room temperature. Single-serve bars are best before 12 months.
How do I store Kitz products?
Store our products at room temperature, out of direct sunlight. There is no need to refrigerate any of our products.
Is your packaging eco-friendly?
Our retail packs (100g cracker bags and 150-260g pouches) are fully-compostable! We also use vegetable-based dyes for all our printing.
Are your products nut-free?
Some of our products are made without tree nuts, however, we do handle nuts in our facility and use them in many of our products. If you have a nut allergy, please be aware that we cannot guarantee the product has not come into contact with trace amounts of tree nuts. We do not handle or use peanuts in our kitchen.